Since its inception in 1962, OMEGA has grown from manufacturing a single product line of thermocouples to an established global leader in the technical marketplace, offering more than 100,000 state-of-the-art products for measurement and control of temperature, humidity, pressure, strain, force, flow, level, pH and conductivity. OMEGA also provides customers with a complete line of data acquisition, electric heating and custom engineered products.
For the past three decades our handbooks have served as valuable reference tools for engineers around the world. And though we are an established direct-marketing pioneer, our people, facilities and superior client services go well beyond the OMEGA handbooks.
It is our commitment to quality instrumentation and exceptional customer service that has remained the cornerstone of our success. OMEGA´s priority is clear. Our facilities exist to "facilitate" solutions to your needs.
OMEGA® continues to grow and currently has facilities worldwide. Corporate headquarters are at Stamford, Connecticut with the main manufacturing site located at Bridgeport, New Jersey. OMEGA® also has a site in Canada in addition to its UK subsidiary, OMEGA Engineering Ltd. The Group also includes Newport Electronics (sites in USA, Germany, and the Czech Republic), OMEGADYNE (located near Columbus, Ohio). Over the past 40 years OMEGA® has evolved from its humble origins to become the international leader in the field of Process Measurement and Control, offering over 100,000 items.
The company's basic philosophy is to create career opportunities that allow individuals to achieve their fullest potential. The company's 5 founding principles are:
OMEGA's success lies in its commitment to quality, exceptional customer service and highly experienced technical support. OMEGA® chose the UK as the location for their European manufacturing Head Quarters. This followed a lengthy selection process involving a number of European sites. Many factors influenced OMEGA's decision to locate at Manchester, including easy and direct access to the national motorway network, the proximity of Manchester International Airport and the availability of an unrivalled workforce. Manchester is a great location from which to serve the whole of Europe.
OMEGA Engineering Ltd is an expanding business with purpose-built facilities based at the River Bend Technology Centre. In fact, the facilities extend to over 10,000 m2 for manufacturing, sales and distribution on a site of 12 hectares. OMEGA® is clearly committed to providing an excellent service to customers in Europe and other wordwide locations.
Extensive Warranty Coverage:
Many OMEGA products feature warranties beyond industry standards. It´s our way of saying, "Thank you for choosing OMEGA". OMEGA stands behind its products 100% because OMEGA products stand up to your expectations. Our precision engineering and manufacturing ensure that your process will run smoothly with our equipment. The standard and extended (OMEGACARE®) warranty service programs we offer guarantee our claims of quality. And, in the event you require any repairs, with OMEGA´s Loaner Program we may be able to send you a replacement product at no cost, while yours is being serviced.
Our commitment to maintaining the leading edge through research development and state-of-the art manufacturing keeps OMEGA firmly at the forefront of technology. OMEGA´s Development and Engineering Center (ODEC), located on the Connecticut campus, is home to OMEGA´s design and engineering laboratories. All product designs are tested and perfected here prior to marketing. This state-of-the-art facility houses OMEGA´s metrology lab and other quality control facilities. The testing that takes place here assures that you receive the best products for your applications. Once an OMEGA product design is perfected and tested, stock production takes place at our Bridgeport, New Jersey, manufacturing plant. Located just 22 miles from Philadelphia, this site houses OMEGA´s advanced OMEGACLAD® thermocouple wire production equipment along with a host of other computerized CNC milling machines, injection molding equipment, screw machines, braiders, extruders, punch presses and much, much more.
Design and Custom Engineering:
OMEGA shapes technology without forfeiting the human dimension. You can rely on OMEGA for unmatched custom engineering, technical assistance, control and courteous attention. We enjoy developing custom designs. Please visit our Custom Engineering section.
Calibration and Quality Assurance:
We believe in active versus reactive customer service. To complement our current business and manufacturing operations, which focus on the needs of our customers, OMEGA continues to strive toward new levels of quality by pursuing ISO 9001 standards. This systematic approach to quality strengthens OMEGA´s competitive edge.
Our calibration services and quality control test center are trustworthy resources that help satisfy our customers´ needs for accuracy, while the informative customer training seminars, "Customer Days" are an OMEGA hallmark.
Prompt Sales Assistance:
Fortified with manufacturing know-how and extensive warehousing around the world, OMEGA offers the most impressive lead times in the industry. Our sales representatives are able to swiftly dispatch your order through OMEGA's sophisticated, computerised inventory control system and provide instantaneous updates regarding orders, inventory, billing and information requests. Additionally. At OMEGA, no request or order is too big or too small. Our exceptional sales and customer service representatives embrace the OMEGA credo of optimum proficiency without compromising quality.
Superior Technical Support:
Professionalism and integrity go a long distance with OMEGA´s toll-free technical, engineering, sales and customer service assistance. Each day, OMEGA receives thousands of inquiries from around the world. From a simple order for a basic thermometer to a unique request for a complex custom setup, OMEGA´s degreed engineers are always ready to discuss special requirements to support your applications. Each call, whether a technical or order-related question, receives a timely response, thanks to OMEGA´s efficient communications system.
Let OMEGA be your off-site engineer providing free, unlimited technical assistance. OMEGA´s technical professionals also will suggest the right equipment for your unique applications and assemble complete systems, from sensor to software, for total process calls, measurement and control.
ISO 9001:2008 Quality Accredition
At OMEGA, we recognise that commitment to quality is the key to customer satisfaction and reaching new service levels. It is OMEGA's policy to provide basic products that meet the quality expectations of our customers in a timely manner and at a fair price. Our outlook for the future is to continue worldwide growth with growing locations, expanding product lines and enhanced service systems. Ongoing success and growth are dependent on our talented employees, suppliers and our customers, working together as a team through positive communication.
OMEGA's scope is for: The sales service calibration and distribution of process measurement control and data acquisition equipment and associated sensors and the design, production and assembly of thermocouples, resistance thermometers and thermistor probes.
We strive to maintain the worldwide quality standards set forth by ISO (International Organisation for Standardisation) through employee training, rigorous internal auditing, structured and controlled documents, and all required elements as approved by BSI Management Systems, our international accredited registrar.
It is the policy of OMEGA to comply with all worldwide safety and EMC/EMI regulations that apply. OMEGA is consistantly pursuing certification of its products to the European New Approach Directives. OMEGA will add the CE mark to every appropriate device upon certification. Our commitment to our customers worldwide includes CE labelled products for distribution within the European Union.
OMEGA was founded on the above principles and will continue to maintain and improve its performance as a part of our ongoing commitment to quality.
You can download and view our ISO: Certificate of Registration.
A World of Production:
OMEGA´s extensive world- wide inventory ensures off- the-shelf delivery. We have an unmatched record of getting you the products you need, when and where you need them; we´ll even inventory specific products just for you. Many of the products that we sell we make in the U.S.A. in OMEGA´s state-of-the-art manufacturing facilities.
At OMEGA, our philosophy is to offer quality products as well as complete systems.
Our selection of more than 100,000 products is unparalleled, but what´s even more impressive is how they can be integrated into complete systems.
Whether your area of process measurement and control involves temperature, pressure, strain, data acquisition, pH, conductivity, flow and level or electric heaters, OMEGA has the products that are right for you!
Each engineering discipline has a corresponding specialty handbook published by engineers for engineers which contains complete information on OMEGA´s product lines as well as extensive technical data to support almost any application!
Our extraordinary family of employees, comprised of individuals who represent the very best in their fields, contributes to the OMEGA distinction. The talent of each and every OMEGA employee is what makes our products and services stand out in the industry. Purchasing agents, technicians, scientists and engineers know they can trust OMEGA, because OMEGA hires only the most qualified people. The company takes great pride in its employees´ professional growth, with a variety of on-going training and educational programs.
Our customers include some of the most prestigious corporations, institutions and governments around the world. They know that the OMEGA name on products, systems and our handbooks stands for unmatched quality and depend- ability! Here are a few examples of what they have to say:
"OMEGA was extremely helpful and diligent in following through on a crucial delivery.
Thank you for your efforts."
"Good service on a rush order; your service is second to none."
"Great service, great delivery, great products, great technical help. When in doubt, call OMEGA!"
-Commercial Crystal Labs, Inc
"Thanks to OMEGA´s excellent engineering assistance, we were able to solve our application problems."
EC Directive Compliance
OMEGA ENGINEERING is focused on ensuring compliance with the various European Directives (including 2002/95/EC and 2002/96/EC) on RoHS (Restriction on Hazardous Substances), which cover polybrominated biphenyls (PBB), polybrominated diphenyl ethers (PBDE), mercury, cadmium, hexavalent chromium and lead. In our effort to comply, OMEGA is reviewing its vast product lines of temperature, pressure, flow, pH, heaters and data acquisition products. Should you require further assurance for specific products, please send us a written request referencing the date of purchase and specific product number and we will respond accordingly.
Supply Chain Information
Omega Engineering, Inc. is committed to Human Rights and decent working conditions in its supply chain. An audit program based on SA8000 is applied to all significant suppliers located in lower cost manufacturing areas in order to provide assurance in this respect.